Privacy Policy

B Lab (hereafter referred to as "B Lab", "we", "us", or "our") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of this website and any other websites (collectively, the “Site”) through which B Lab makes these Services available.

This Privacy Policy applies only to information that you provide to us through the Site. This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on the Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

What Information Do We Collect?

We collect information from you when you register on our Site, subscribe to our newsletter, or fill out a form. The type of information we collect may include:

Personal information such as your name, shipping/billing address, e-mail, and telephone number when you register through an online form.

User feedback, community discussions, chats and other interactions on our Site or with our staff.

B Lab will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

B Lab automatically receives and records some information from your browser or your mobile device when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site. This information helps us analyze and understand how the Site works for our users and visitors, and provide a more personalized experience for users.

What We Do with Your Information

Nous utilisons vos coordonnées pour vous aider naviguer sur notre site.

We use your contact information to assist you in using our platforms or to help you correct a problem with the platform.

B Lab limits access to your personal information to trained employees, affiliates, or contractors who we believe reasonably need to come into contact with that information to provide services to you.


B Lab may release your personal information to a third-party in order comply with a subpoena or other legal requirement, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of B Lab's Terms of Use.

Users entering material into the Web Site are responsible for the content of that material. B Lab does not have responsibility for other Content, including the content of any messages or information posted by Users or others, or for the content of information accessible via direct or indirect hyperlinks from the Web Site. However, B Lab retains the right, which it may or may not exercise in its sole discretion, to review, edit, or delete other Content that B Lab deems to be illegal, offensive, or otherwise inappropriate.

How Do We Protect Your Information?

B Lab follows generally accepted industry standards to protect the personal and company information submitted to us, both during transmission and once B Lab receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

B Lab will retain your information only for as long as is necessary or your account is active or as needed to provide you services. We retain this information to provide services that you ask for such as how your company’s current impact data compares to your company’s historical impact. We also retain this information to make it easy for our company to comply with the impact reporting requirements of your investors or funders. If you no longer wish to use B Lab’s services or receive service-related messages, then you may close your account. To close your account, please contact us

Compliance with European Safe Harbor Frameworks

B Lab complies with the US - EU Safe Harbor framework and the US - Swiss Safe Harbor framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal data from European Union member countries and Switzerland. B Lab has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the Safe Harbor program, please visit

Terms of Use

Please also visit our Terms of Use page establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our Site, you consent to our online privacy policy.

Changes to Our Privacy Policy

B Lab reserves the right to modify this privacy policy at any time; please review it periodically. We will communicate changes by posting a notice on the Site. If we make material changes to this policy you will be notified here, by email, via notifications on the platform, or other places B Lab deems appropriate.

This policy was last modified on 2/11/2017.

Contacting Us

If there are any questions regarding this privacy policy you may contact B Lab Staff using the information below.

Boulevard Helvétique 28, 1207 Geneva, Switzerland; Email:; Telephone: +41 22 31 969 31